Custom API Architecture & Development
Your data, accessible everywhere.
LockData provides end-to-end API Development Services, specializing in custom API architecture, seamless integration, and legacy system modernization. With over 25 years of experience and 1,000+ delivered projects, LockData helps organizations in sectors like Event Ticketing, Entertainment, and Travel & Tourism build scalable, secure digital ecosystems.
25 +
Years in the Tech Space.
1000 +
Delivered Projects.
93 %
Client Retention
Developing & Connecting
software solutions that drive innovation.
Some of our Great
Clients and Partners:
API Development Expertise
High performance APIs that serve data fast.
API development is the process of designing and building custom APIs, the connections that let different software systems share data and talk to each other. LockData builds custom APIs for ticketing platforms, CRMs, and enterprise systems, with 25 years of experience and over 1,000 delivered projects.
LockData builds custom APIs for organizations running complex, connected systems. Ticketing platforms, CRMs, accounting software, and customer-facing websites that all need to talk to each other without someone exporting a CSV in between.
We have done this for 25 years in one of the least forgiving environments there is, for names like Broadway Inbound, Playhouse Square, and Scottsdale Arts. When an on-sale opens and thousands of people arrive at once, an API either holds or it doesn’t. That standard shapes how we build everything else.
Whether you are modernizing a legacy system, connecting a ticketing platform to Salesforce, or opening an API so partners can sell your inventory, we design for the load you actually carry.
71% of digital businesses use third-party API integrations.
API Engineering Solutions
Building the doors to your data.
We solve real world challenges by harnessing the flexibility of RESTful architectures, GraphQL innovation, and gRPC efficiency. We create APIs that don't just meet expectations. They redefine what's possible for interconnected applications.
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Custom API Development:
Engineering intuitive, well-documented APIs using RESTful, GraphQL, and gRPC architectures. We build high-performance APIs that serve data fast.
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REST: The industry standard. Perfect for caching, public partner APIs, and simple integrations.
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GraphQL: The modern choice. Ideal for complex Mobile Apps and Headless Commerce, allowing frontends to fetch exactly the data they need in a single request.
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Legacy System “Wrappers”
Ideal for Live Events & Broadway, Manufacturing, Travel & Tourism and Enterprise. Still running on an AS/400, on-premise SQL, or a mainframe? You don’t have to rip and replace. We build modern API Layers around legacy databases, allowing 20-year-old systems to talk securely to modern iPhones and web dashboards.
Microservices Architecture
Ideal for Retail & High-Volume Scale. Moving away from a monolith? We break large applications into independent, lightweight services (e.g., a “Pricing Service,” an “Inventory Service”). This allows you to scale specific parts of your app independently during traffic spikes.
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API Strategy & Consulting
Ideal for Live Events & Broadway, Manufacturing, Travel & Tourism and Retail. Evaluation of existing infrastructure to identify optimization opportunities and revenue streams. Whether you are building a backend for a mobile app, exposing legacy manufacturing data to the web, or creating a public API for partners, we build the secure, documented, and scalable infrastructure that powers your ecosystem.
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QA & Security
Technical Capabilities & Tech Stack
LockData leverages a broad range of technologies to deliver high-performance solutions:
Architectures: REST API, GraphQL, gRPC
Frameworks & Languages: .NET, NUXT, Node.js, PHP
Platforms: WordPress, Salesforce, AudienceView, Tessitura, Shopify, HubSpot, Broadway Inbound, SeatGeek, Ticketmaster, Spektrix, Umbraco
Cloud & Data: Microsoft Azure, AWS, Google Cloud, SQL, NoSQL
Industry Specialization: Live Events & Broadway
While capable of serving any industry, LockData holds specific authority in Event Ticketing and Arts & Culture technology.
Ticketing Integrations: Deep experience with Broadway Inbound, Telecharge, AudienceView, Ticketmaster, SeatGeek, Spektrix, and Tessitura.
CRM Unification: Expert integration with Salesforce, HubSpot, Microsoft Dynamics, and Sugar CRM.
Client Success
Clients like Scottsdale Arts, AudienceView, The Hanover Theatre and Broadway Inbound count on us to provide adaptable, connected solutions that meet their evolving business needs. We craft API solutions that span strategic design, custom development, seamless integration, and powerful management systems.
An estimated 62% of all internet traffic is now driven by API calls, underscoring their role as the dominant method for digital data exchange.
Case Studies
Digital Platforms
we customize, develop and implement
Event Ticketing
Our team specializes in crafting dynamic, cutting-edge Event Ticketing API solutions tailored to your evolving needs. We leverage collaborative design and modern technology to ensure seamless integration, enhanced scalability, and robust functionality. Whether you’re looking to streamline ticket sales, manage event access, or provide real-time updates, our team builds solutions that create engaging user experiences for everyone.
- Shubert Ticketing
- Tessitura
- Ticketmaster
- SeatGeek
- AudienceView
- FareHarbor
- OTA Sites
- Spektrix
- Patron Manager
- Broadway Inbound
(CRM) Customer Relationship Management
Our CRM Integration services are designed to empower businesses by creating seamless connections between their CRM platforms and other essential tools. By unifying data flow and automating processes, we help transform customer interactions into meaningful, data-driven experiences.
- Salesforce
- HubSpot
- Microsoft Dynamics
- Sugar CRM
- Suite CRM
- Zendesk
- Zoho
(ESP) Email Service Providers
Seamlessly integrating an email service provider into your platform is a game-changer for communication and user engagement. By connecting your systems with a reliable email service provider, you unlock the potential for scalable and efficient email campaigns that drive collaboration and innovation within your team. With robust APIs and customizable options, integration becomes a smooth, adaptive experience tailored to your organization’s unique needs.
- MailChimp
- Constant Contact
- Sendgrid
- Mailgun
- Delivera
- Emma
(CMS) Content Management System Integration
Our approach emphasizes efficiency, collaboration, ensuring your CMS integrates effortlessly with existing platforms and workflows. Whether it’s optimizing data flow, enhancing user experiences, or enabling dynamic scalability, our CMS integration services are designed to empower businesses to adapt and thrive in an ever-evolving digital landscape.
- Event Ticketing Systems
- WordPress
- Drupal
- Custom CMS
- Contentstack
- Shopify
- BigCommerce
E-Commerce
Our e-commerce integration services are designed to simplify operations and foster seamless collaboration between your platforms, tools, and systems. By connecting your e-commerce store with essential applications like payment gateways, inventory management systems, and CRM tools, we empower your business to thrive in a fast-paced, dynamic digital marketplace.
- Ticketing Systems
- Payment Gateways
- Analytics
- Business Intelligence
- Zendesk
- Twilio
- Attentive
- Chatbot
- Shopify
- BigCommerce
(BI) Business Intelligence
Our Business Intelligence Services empower organizations to harness the power of their data, driving innovation and informed decision-making. From data visualization and predictive analytics to comprehensive reporting tools, we help you uncover actionable insights that fuel growth and efficiency.
- Microsoft Power BI
- SAP
- Looker Studio
- Business Intelligence
- Tableau
Interested in learning more about our API development capabilities? Get expert guidance with our capable team.
Engagement Process
We’re an experienced team with refined processes that have been proven to work. We harness cutting-edge technologies including AI and forge strong partnerships to redefine problem-solving. With a business-driven and innovative mindset, our team will adapt to meet unique challenges and consistently deliver breakthrough solutions for our client’s time and again.
Frequently Asked Questions
What is API development?
API development is the process of designing and building custom APIs, the connections that let different software systems share data and work together. LockData builds custom APIs for ticketing platforms, CRMs, and enterprise systems, using REST, GraphQL, and gRPC, with 25 years of experience and over 1,000 delivered projects.
What is the difference between API development and API integration?
API development is building a new API (creating the door). API integration is connecting existing APIs (walking through the door). LockData does both.
Can you build custom APIs for ticketing and box office systems?
Yes. This is a core specialty. We build and integrate APIs for ticketing platforms including AudienceView, Tessitura, Spektrix, Broadway Inbound, SeatGeek, and Ticketmaster, connecting them to websites, CRMs, and marketing tools so patron data flows automatically.
Can LockData integrate modern APIs with legacy systems?
Yes. A core specialization of LockData is API modernization: building secure wrappers or bridges that let modern cloud applications communicate with older legacy infrastructure like AS/400, on-premise SQL, and mainframes.
What types of API projects does LockData handle?
We handle custom API development, legacy system modernization, event ticketing integrations, mobile app backends, cloud platform integration, CRM unification, and microservices architecture, for organizations of every size. Recent projects include AudienceView, Salesforce, HubSpot, Spektrix, Playhouse Square, and Scottsdale Arts.
What technologies and architectures do you use?
We build with REST, GraphQL, and gRPC architectures, using .NET, NUXT, Node.js, and PHP, deployed on Microsoft Azure, AWS, and Google Cloud. We choose the right approach for your load, whether that is a public partner API, a headless commerce backend, or a high-traffic on-sale.
What ticketing and CRM platforms does LockData integrate with?
On the ticketing side: Broadway Inbound, AudienceView, Shubert Ticketing, Spektrix, Tessitura, Ticketmaster, Patron Manager, Leap, SeatGeek, and FareHarbor. On the CRM side: Salesforce, HubSpot, Microsoft Dynamics, and Sugar CRM.
Does LockData offer white-label API services?
Yes. We partner with agencies and organizations to provide white-label API development and integration, so partners can offer expanded technical capabilities to their own clients.
How do you ensure API security and performance?
We build security in from the start, with token authentication, rate limiting, and dynamic threat detection, and we engineer for high-traffic moments like on-sales. We also provide ongoing monitoring so performance holds as you scale.
Have a question?
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“Working with LockData has been a fantastic experience. They took the time to understand our business model and brought our ideas to life with a sleek, intuitive group sales and ticketing app. Brian, Patrick, and the team have been supportive every step of the way, delivering exactly what we were looking for.
We continue to work with LockData to update and improve the group sales app and would not hesitate to work with them again on another project of this magnitude. We highly recommend LockData for anyone seeking reliable, top-tier web development services!”
STEVE LATTANZI
Director of Systems and Administration
