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Get in TouchSpektrix is one of the fastest-growing ticketing, CRM, and fundraising platforms for arts organizations in the US, UK, Ireland, and Canada. Out of the box, though, it does not automatically connect to your website, your Salesforce instance, your email platform, or your BI tools. That is where LockData comes in.
With 25+ years building technology for Broadway, performing arts centers, and live event venues, we extend Spektrix beyond its defaults. We build the custom integrations, branded booking journeys, and patron data pipelines your organization needs to fill more seats and serve patrons better.
Spektrix integration connects your Spektrix ticketing, CRM, and fundraising platform to your website, marketing tools, and reporting systems through the Spektrix REST API. LockData builds custom integrations, branded booking journeys, and automated patron data pipelines that keep your data in sync across every platform in real time.
We specialize in Spektrix integrations for performing arts centers, theaters, and live event venues. Whether you need a branded booking journey or a full patron data pipeline, we build connections that eliminate manual work and drive revenue.
Your data should not live in a silo. We build secure, bidirectional API connections that let Spektrix share data with your marketing, CRM, and operational tools, so every system works from the same accurate, real-time information.
Spektrix’s default iframes work, but they do not always reflect your venue’s brand or your patron experience goals. We build branded, mobile-optimized booking journeys using the Spektrix API, Web Components, and iframes. Patrons get a seamless experience that matches your venue’s look and feel, while payment is handled securely through Spektrix. You control the look and feel across the journey, from discovery to confirmation.
When you create or update an event in Spektrix, your website should reflect it right away. We build direct API connections between Spektrix and your WordPress, Craft, or custom CMS, so event listings, ticket availability, and purchase links update automatically. No one has to touch the backend.
Stop exporting CSVs to manage your email lists. We connect Spektrix patron segments directly to your email marketing platform, syncing new buyers, lapsed audiences, membership holders, and donors in real time based on actual purchase and giving behavior.
Managing patron relationships across ticketing, fundraising, and marketing should not require manual data wrangling. LockData automates the flow of data from Spektrix directly into your CRM, whether that is Salesforce, HubSpot, or a custom patron database. Your development, marketing, and box office teams always work from the same accurate, real-time information.
Platforms we connect to Spektrix:
Salesforce · HubSpot · Mailchimp · ActiveCampaign · Power BI · Tableau · Looker Studio
Your Spektrix system does not exist in isolation. LockData connects Spektrix to the wider tools your venue depends on, from Google Analytics event tracking and Meta pixel integration for campaign measurement to accessibility compliance across your booking journey. We make your entire digital stack work as one connected system.
You’ve probably heard that Spektrix “has an API.” In plain terms, an API is the connection that lets Spektrix share its information and features with your other tools, your website, your email platform, your CRM, your reporting. It’s what lets Spektrix talk to your other systems automatically, instead of your team exporting spreadsheets and re-entering data by hand.
Spektrix offers a modern, well-documented API (currently version 3), along with Web Components and iframes for building booking experiences. We work with the Spektrix API hands-on, our own product, GroupTools, integrates directly with Spektrix, so we know the platform’s capabilities from real experience, not just from the documentation.
What that means for you: less manual work, fewer errors, and information that stays current everywhere.
Spektrix holds a huge amount of valuable information, every order, customer, membership, and donation. The question we hear most is: “Can we actually get to our own data and use it?” The answer is yes.
We can pull that information out, organize it, and put it wherever you need it, your CRM, your email tool, or a reporting dashboard. Your data stops being locked inside the ticketing system and starts working for your whole organization.
What that means for you: your marketing team can segment real buyers, your development team can see giving history, and your leadership can see the full picture, without anyone manually exporting lists.
Here’s a daily headache we hear about constantly: someone creates an event in Spektrix, and then someone has to go re-enter it on the website, the title, the dates, the on-sale time, the ticket link. Every event, by hand. It’s slow, and it’s easy to get wrong.
We connect Spektrix directly to your website, whether that’s WordPress, Craft, or a custom CMS, so when you create or update an event in Spektrix, it appears on your site automatically. Listings, availability, and buy links stay current without anyone touching the website.
What that means for you: your team stops double-entering events, and your public site is never out of date.
A lot of teams know their numbers are in Spektrix somewhere, but getting clear, current reports feels like pulling teeth. We connect Spektrix to reporting tools like Power BI, Tableau, and Looker Studio, so the numbers flow automatically into live dashboards, sales pace for an upcoming show, subscription renewals, donor retention, marketing performance.
What that means for you: leadership and your board get accurate, current numbers without anyone building manual reports.
This is the one people ask about most, usually like this: “Can we make buying tickets on our own website actually look and feel like us?” With Spektrix, the answer is yes, and it’s worth understanding how it works.
Using the Spektrix API together with Spektrix’s Web Components and iframes, we build a ticket-buying experience that lives on your website and matches your brand, from browsing shows to selecting seats. The payment itself is handled securely by Spektrix, so every transaction stays safe and compliant, while the experience around it looks and feels like you.
What that means for you: a branded, cohesive buying experience that builds trust with your patrons, without ever compromising security.
Put it all together, and here’s what we can build for you on Spektrix:
We’ve built this class of integration, custom checkouts, CRM syncs, data pipelines, and website sync, for major ticketing platforms for 25 years, and we work with Spektrix directly through our own GroupTools product. If you’re not sure which of these you need, that’s exactly the conversation we’re good at. We’ll help you figure out what’s worth doing.
What is Spektrix?
Spektrix is an integrated ticketing, CRM, marketing, and fundraising platform for arts and cultural organizations across the US, UK, Ireland, and Canada. LockData extends Spektrix by building the custom integrations, branded booking journeys, and patron data pipelines venues need.
Does Spektrix have an API?
Yes. Spektrix provides a RESTful, JSON-based API (currently version 3), along with Web Components and iframes for building integrated booking journeys. LockData uses these tools to connect Spektrix to your website, CRM, and marketing platforms.
Can LockData integrate Spektrix with Salesforce?
Yes. We build bidirectional Spektrix-to-Salesforce integrations, syncing patron records, purchase history, membership status, and donation data in real time. Your Salesforce instance stays current with what is actually happening in your box office, without manual exports.
Can you build a branded booking journey on top of Spektrix?
Yes. Using the Spektrix API, Web Components, and iframes, we build branded, mobile-optimized booking journeys hosted on your website. Patrons get a seamless experience that matches your venue’s brand, while payment is handled securely through Spektrix, so you control the look and feel across the journey.
Can LockData sync Spektrix event data to my website?
Yes. We build direct API connections between Spektrix and your WordPress, Craft, or custom CMS, so event listings, ticket availability, and purchase links update automatically whenever you create or change an event in Spektrix.
Do you connect Spektrix to email marketing platforms like Mailchimp or WordFly?
Yes. We build automated patron data pipelines that sync Spektrix customer segments directly to your email platform. New buyers, lapsed patrons, members, and donors are kept current in real time based on actual Spektrix activity, no CSV required.
We’re a US venue new to Spektrix. Can LockData help us get set up with integrations from the start?
Absolutely. We work with venues at every stage of their Spektrix journey, from first implementation through complex multi-system integration. If you’re getting started with Spektrix and want to build the right integration setup from day one, we’re a good partner to have in the room.