PatronManager Integration for Performing Arts & Nonprofits

Get more from PatronManager. We build on the Salesforce platform it runs on.

PatronManager is a powerful ticketing, CRM, and fundraising platform built natively on Salesforce. But getting the most out of it, connecting it to your website, extending it, and making it fit exactly how your organization works, often takes expertise most teams don’t have in-house. That’s where LockData comes in.

With 25+ years building technology for performing arts and live event organizations, and deep Salesforce expertise, we help PatronManager users extend the platform, connect it to the rest of their systems, and deliver a better experience for patrons and staff alike.

How We Extend PatronManager. Salesforce-native power, tailored to you.

1. Custom Group Sales & Ticketing Tools

Group sales, subscriptions, and complex ticketing often push beyond what any platform handles out of the box. We build custom tools on top of PatronManager to manage exactly what your organization needs, from group booking workflows to subscription logic to specialized checkout experiences.

Built on: Salesforce Platform · Apex · Lightning Web Components
Example: the custom group sales and ticketing app we built for TheaterWorksUSA.

2. Website Integration

When you create an event in PatronManager, it should appear on your website automatically. We connect PatronManager directly to your website (WordPress, Umbraco, or custom), so event listings, availability, and buy links update on their own. We also build branded ticket-buying experiences that keep patrons in your look and feel.

Common Platforms: WordPress · Umbraco · Drupal · Custom

3. Custom Salesforce Development

Because PatronManager is Salesforce-native, we can go far beyond basic integration. We build custom Salesforce objects, workflows, automations, and reports tailored to how your organization actually operates, connecting patron data to donor journeys, membership logic, and internal processes.

Capabilities: Custom Objects · Flows & Automation · Apex · Reports & Dashboards

4. Reporting & Data Integration

Your patron data should serve your whole organization, not just the box office. We build reporting, dashboards, and data pipelines that give your marketing, development, and leadership teams accurate, current information from PatronManager, and we connect it to the other tools you rely on, from email platforms to BI tools.

Common integrations: Salesforce · Power BI · Tableau · Mailchimp · WordFly

Connecting PatronManager to Your Full Stack. One connected system.

Managing patron relationships across ticketing, fundraising, and marketing should not require manual data wrangling. Because PatronManager lives on Salesforce, LockData can connect it cleanly to the rest of your tools, your email platform, your reporting stack, and your website, so your development, marketing, and box office teams always work from the same accurate, real-time information.

Platforms we connect to PatronManager: Salesforce · Mailchimp · WordFly · Power BI · Tableau · WordPress · Umbraco

The LockData Approach. The “Yes” to your complex PatronManager requests.

  1. Deep Salesforce & Arts Expertise
    PatronManager runs on Salesforce, and Salesforce is one of our core strengths. Combined with 25+ years serving performing arts and nonprofit organizations, that means we understand both the platform and your world. When you need something beyond standard configuration, we can build it.
  2. Built for Real Operations
    Group on-sales, subscription renewals, and fundraising campaigns are high-stakes moments. We build PatronManager tools and integrations that are stable, reliable, and designed around how your team actually works, so your systems hold up when it matters.
  3. Agile Delivery
    We adapt to the realities of your operations, delivering value in steps, communicating clearly, and treating your team as a true partner throughout every project.

PatronManager: What’s Actually Possible

Not sure what PatronManager can really do, or how to extend it? Here’s a plain-English look at what’s possible, and how we make it happen.

What is PatronManager, and why does the Salesforce foundation matter?

PatronManager is a ticketing, CRM, and fundraising platform for the arts, built natively on Salesforce and now part of the Ticketure family. That Salesforce foundation is important: because PatronManager runs on Salesforce, everything in it, your patrons, orders, donations, and memberships, lives in a Salesforce database you can build on. LockData knows both PatronManager and Salesforce deeply, so we can extend your system in ways platform-only integrators can’t.

What that means for you: your ticketing and patron data isn’t locked away. It’s in a powerful, extensible platform, and we help you use all of it.

Connecting PatronManager to your website

When you create an event in PatronManager, it should appear on your website automatically, no manual re-entry. We build connections between PatronManager and your website (WordPress, Umbraco, or custom), so event listings, availability, and buy links stay current on their own. We can also build branded ticket-buying experiences that keep patrons in your brand.

Extending PatronManager with custom Salesforce work

Because PatronManager is Salesforce-native, we can do far more than basic integration. We build custom Salesforce objects, workflows, automations, and reports tailored to how your organization actually operates, from custom group sales tools to donor journeys to membership logic.

Custom group sales and ticketing tools

Group sales, subscriptions, and complex ticketing often push beyond what any platform does out of the box. We build custom tools on top of PatronManager to handle exactly what your organization needs, like the group sales and ticketing app we built for TheaterWorksUSA.

Reporting and data that works for your whole team

Your data should serve your whole organization, not just the box office. We build reporting, dashboards, and data pipelines that give your marketing, development, and leadership teams accurate, current information from PatronManager, without manual exports.

What PatronManager, extended by LockData, makes possible

  • A branded ticket-buying experience on your own website
  • Custom group sales, subscription, and ticketing tools
  • Custom Salesforce objects, workflows, and automations
  • Automatic website updates when you add an event
  • Reporting and dashboards for your whole team

If you’re not sure what’s possible or where to start, that’s exactly the conversation we’re good at.

Proven with TheaterWorksUSA

TheaterWorksUSA, one of the country’s leading theatre-for-young-audiences organizations, needed a better way to manage group sales and ticketing. LockData built a custom, intuitive group sales and ticketing app integrated directly with PatronManager, bringing their vision to life.

“Working with LockData has been a fantastic experience. They took the time to understand our business model and brought our ideas to life with a sleek, intuitive group sales and ticketing app. Brian, Patrick, and the team have been supportive every step of the way, delivering exactly what we were looking for.

We continue to work with LockData to update and improve the group sales app and would not hesitate to work with them again. We highly recommend LockData for anyone seeking reliable, top-tier web development services.”

Steve Lattanzi, Director of Systems and Administration, TheaterWorksUSA

Frequently Asked Questions

What is PatronManager?
PatronManager is the leading Salesforce-native CRM and ticketing platform for the performing arts, now part of the Ticketure family. It manages patrons, ticket sales, memberships, and donations in one system, all built on Salesforce.

Does PatronManager run on Salesforce?
Yes. PatronManager is built entirely on the Salesforce platform, so your data already lives in a Salesforce environment. LockData uses deep Salesforce expertise to extend PatronManager, building custom objects, workflows, automations, and integrations on top of the platform it runs on.

Can you connect PatronManager to our website?
Yes. We build connections between PatronManager and your website (WordPress, Umbraco, or custom), so event listings, availability, and buy links update automatically. We can also build branded ticket-buying experiences hosted on your own site.

Can you build custom group sales or ticketing tools on PatronManager?
Yes. We build custom tools on top of PatronManager for group sales, subscriptions, and complex ticketing needs, like the group sales and ticketing app we built for TheaterWorksUSA.

Can you extend PatronManager beyond its standard features?
Yes. Because PatronManager is Salesforce-native, we can build custom Salesforce objects, workflows, automations, and reports tailored to your organization, going well beyond basic configuration.

We use PatronManager and want to get more out of it. Where do we start?
We start with a discovery conversation to understand how your organization works and where the friction is. From there, we map out what’s possible, whether that’s a website connection, a custom tool, or extending your Salesforce setup, and give you a clear plan.

Ready to Get More From PatronManager?

You're on a powerful, Salesforce-native platform. LockData builds the integrations and custom tools that make PatronManager work harder for your organization.