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Get in TouchPatronManager is a powerful ticketing, CRM, and fundraising platform built natively on Salesforce. But getting the most out of it, connecting it to your website, extending it, and making it fit exactly how your organization works, often takes expertise most teams don’t have in-house. That’s where LockData comes in.
With 25+ years building technology for performing arts and live event organizations, and deep Salesforce expertise, we help PatronManager users extend the platform, connect it to the rest of their systems, and deliver a better experience for patrons and staff alike.
Group sales, subscriptions, and complex ticketing often push beyond what any platform handles out of the box. We build custom tools on top of PatronManager to manage exactly what your organization needs, from group booking workflows to subscription logic to specialized checkout experiences.
Built on: Salesforce Platform · Apex · Lightning Web Components
Example: the custom group sales and ticketing app we built for TheaterWorksUSA.
When you create an event in PatronManager, it should appear on your website automatically. We connect PatronManager directly to your website (WordPress, Umbraco, or custom), so event listings, availability, and buy links update on their own. We also build branded ticket-buying experiences that keep patrons in your look and feel.
Common Platforms: WordPress · Umbraco · Drupal · Custom
Because PatronManager is Salesforce-native, we can go far beyond basic integration. We build custom Salesforce objects, workflows, automations, and reports tailored to how your organization actually operates, connecting patron data to donor journeys, membership logic, and internal processes.
Capabilities: Custom Objects · Flows & Automation · Apex · Reports & Dashboards
Your patron data should serve your whole organization, not just the box office. We build reporting, dashboards, and data pipelines that give your marketing, development, and leadership teams accurate, current information from PatronManager, and we connect it to the other tools you rely on, from email platforms to BI tools.
Common integrations: Salesforce · Power BI · Tableau · Mailchimp · WordFly
Managing patron relationships across ticketing, fundraising, and marketing should not require manual data wrangling. Because PatronManager lives on Salesforce, LockData can connect it cleanly to the rest of your tools, your email platform, your reporting stack, and your website, so your development, marketing, and box office teams always work from the same accurate, real-time information.
Platforms we connect to PatronManager: Salesforce · Mailchimp · WordFly · Power BI · Tableau · WordPress · Umbraco
Not sure what PatronManager can really do, or how to extend it? Here’s a plain-English look at what’s possible, and how we make it happen.
PatronManager is a ticketing, CRM, and fundraising platform for the arts, built natively on Salesforce and now part of the Ticketure family. That Salesforce foundation is important: because PatronManager runs on Salesforce, everything in it, your patrons, orders, donations, and memberships, lives in a Salesforce database you can build on. LockData knows both PatronManager and Salesforce deeply, so we can extend your system in ways platform-only integrators can’t.
What that means for you: your ticketing and patron data isn’t locked away. It’s in a powerful, extensible platform, and we help you use all of it.
When you create an event in PatronManager, it should appear on your website automatically, no manual re-entry. We build connections between PatronManager and your website (WordPress, Umbraco, or custom), so event listings, availability, and buy links stay current on their own. We can also build branded ticket-buying experiences that keep patrons in your brand.
Because PatronManager is Salesforce-native, we can do far more than basic integration. We build custom Salesforce objects, workflows, automations, and reports tailored to how your organization actually operates, from custom group sales tools to donor journeys to membership logic.
Group sales, subscriptions, and complex ticketing often push beyond what any platform does out of the box. We build custom tools on top of PatronManager to handle exactly what your organization needs, like the group sales and ticketing app we built for TheaterWorksUSA.
Your data should serve your whole organization, not just the box office. We build reporting, dashboards, and data pipelines that give your marketing, development, and leadership teams accurate, current information from PatronManager, without manual exports.
If you’re not sure what’s possible or where to start, that’s exactly the conversation we’re good at.
TheaterWorksUSA, one of the country’s leading theatre-for-young-audiences organizations, needed a better way to manage group sales and ticketing. LockData built a custom, intuitive group sales and ticketing app integrated directly with PatronManager, bringing their vision to life.
“Working with LockData has been a fantastic experience. They took the time to understand our business model and brought our ideas to life with a sleek, intuitive group sales and ticketing app. Brian, Patrick, and the team have been supportive every step of the way, delivering exactly what we were looking for.
We continue to work with LockData to update and improve the group sales app and would not hesitate to work with them again. We highly recommend LockData for anyone seeking reliable, top-tier web development services.”
Steve Lattanzi, Director of Systems and Administration, TheaterWorksUSA
What is PatronManager?
PatronManager is the leading Salesforce-native CRM and ticketing platform for the performing arts, now part of the Ticketure family. It manages patrons, ticket sales, memberships, and donations in one system, all built on Salesforce.
Does PatronManager run on Salesforce?
Yes. PatronManager is built entirely on the Salesforce platform, so your data already lives in a Salesforce environment. LockData uses deep Salesforce expertise to extend PatronManager, building custom objects, workflows, automations, and integrations on top of the platform it runs on.
Can you connect PatronManager to our website?
Yes. We build connections between PatronManager and your website (WordPress, Umbraco, or custom), so event listings, availability, and buy links update automatically. We can also build branded ticket-buying experiences hosted on your own site.
Can you build custom group sales or ticketing tools on PatronManager?
Yes. We build custom tools on top of PatronManager for group sales, subscriptions, and complex ticketing needs, like the group sales and ticketing app we built for TheaterWorksUSA.
Can you extend PatronManager beyond its standard features?
Yes. Because PatronManager is Salesforce-native, we can build custom Salesforce objects, workflows, automations, and reports tailored to your organization, going well beyond basic configuration.
We use PatronManager and want to get more out of it. Where do we start?
We start with a discovery conversation to understand how your organization works and where the friction is. From there, we map out what’s possible, whether that’s a website connection, a custom tool, or extending your Salesforce setup, and give you a clear plan.