1. Introduction
LockData Technologies, Inc. (“LockData,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lockdata.com (the “Site”) or engage with our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We collect information in two primary ways: directly from you when you provide it to us and automatically as you navigate the Site.
A. Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or “Get in Touch” form.
- Subscribe to our newsletter.
- Apply for a job via our Careers page.
- Request a consultation or quote.
This information may include:
- Identity Data: Name, job title, company name.
- Contact Data: Email address, phone number, mailing address.
- Professional Data: Resume/CV, employment history (if applying for a position).
B. Information Collected Automatically
When you visit the Site, we may automatically collect certain information about your device and usage patterns via cookies and similar technologies. This may include:
- Technical Data: IP address, browser type, operating system, device type.
- Usage Data: Pages viewed, time spent on pages, clickstream data, and referring/exit pages.
3. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Service Delivery: To respond to your inquiries, provide quotes, and deliver the services you request.
- Communication: To send you administrative information, newsletters, marketing communications, and updates about our services (you may opt-out of marketing at any time).
- Improvement: To analyze website traffic and user behavior to improve our website content, navigation, and user experience.
- Security: To protect our Site and business from fraud, unauthorized access, and security threats.
- Recruitment: To evaluate candidates who apply for open positions.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., hosting providers, CRM systems like Salesforce/HubSpot, email marketing platforms, and analytics services like Google Analytics). These parties are obligated to keep your information confidential.
- Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Client Data (Important Distinction)
As a software development and integration agency, LockData often processes data on behalf of our clients (e.g., ticketing data, user accounts for an app we built).
- Our Role: In these instances, LockData acts as a Data Processor or Service Provider, and our Client is the Data Controller.
- Policy Applicability: This Privacy Policy applies only to data collected via lockdata.com. Data processed within the applications we build or manage for our Clients is governed by our Client’s privacy policies, not this one.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience.
- Necessary Cookies: Required for the website to function.
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Marketing Cookies: Used to track visitors across websites to display relevant ads.
You can choose to disable cookies through your individual browser options. However, doing so may affect your ability to use certain features of the Site.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.
8. Third-Party Links
Our Site may contain links to third-party websites (e.g., LinkedIn, Facebook, client websites). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal data.
- Correction: The right to request that we correct any information you believe is inaccurate.
- Deletion: The right to request that we erase your personal data under certain conditions.
- Opt-Out: You have the right to opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us at the email address listed below.
10. Children’s Privacy
Our services are intended for a general business audience. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
LockData Technologies, Inc. Address: 1258 Purdytown Tpke, Lakeville, PA 18438 Phone: +1-570-226-7340 Email: [[email protected]]